Nurses right now
Speak to a registered nurse, right when you need to, day or night. Because guidance and advice should happen round the clock.
Call our 24/7 Nurse Line 1-888-247-BLUE (2583)
Yes, your plan covers it!
Get connected directly to a nurse
Immediate advice, no waiting for a call-back.
365 days a year
Including holidays. For access that’s ready when you are.
There’s no additional cost
Because your health comes first.
Email* a nurse 24/7, too
Create an account to email a nurse for general questions or advice, day or night.
KNOW WHEN TO CALL THE 24/7 NURSE LINE
Nurses are ready around the clock to answer your questions about:
- Fevers
- Cuts, headaches, or diarrhea
- Recognizing signs of a concussion after a head injury
- Over-the-counter medications or prescriptions
- Managing a new diagnosis
- Upcoming medical tests or appointments
- Deciding whether to go to an urgent care center
- Deciding whether to see a doctor
- Helping a sick child or family member on your plan
In the case of a life-threatening emergency, call 911 or go to the nearest emergency room.
*We partner with Carenet Health®, an independent health care engagement company, to administer this service. You’ll need to create a Carenet Health account or sign in to their secure website. When creating your account, you’ll need to enter your nine-digit Blue Cross member ID number. Please don't include the letter prefix.