PERSONALIZED SUPPORT FOR YOUR CARE JOURNEY

Get support from Team Blue Care Managers at no additional cost.

If you’re dealing with new, ongoing, or worsening health concerns, our Team Blue Care Managers are here to provide extra support to all the moving parts of your care, at no additional cost. Imagine registered nurses, mental health specialists, and other health care professionals, ready to help you better understand and make the most of your care.

Talk with a Team Blue Care Manager to get started.

Call 1-800-392-0098

Monday through Thursday from 8:30 a.m. to 8:00 p.m. ET, and Friday from 8:30 a.m. to 4:30 p.m. ET.

Image of a notepad, pen, plant, and glasses.

WHEN IS A TEAM BLUE CARE MANAGER RIGHT FOR ME?

Care Managers are here when you need extra support, including if you’re:

Managing a chronic or complex condition like diabetes or cancer
Recently discharged from the hospital or recovering from surgery
In need of mental health support
Pregnant or if you recently gave birth

WHAT CAN MY TEAM BLUE CARE MANAGER DO FOR ME?

Help you coordinate all the moving parts

We work directly with you and your care team to coordinate your care, so you don’t have to do it alone.

Help you stay on track

We provide insightful tools and resources, as well as help you set and meet health goals.

Guide you through the unknown

We’ve helped people in situations like yours before. We’re here to answer questions about your care, medications, and treatment plan.

Read transcript

Ever wish your health care came with some ‘help care’?
It does! Your health plan from Blue Cross Blue Shield of Massachusetts comes with a Team Blue Care Manager…
…your go-to-person for help, advice, and support who can coordinate your care experience.
Maybe you’ve just had surgery.
Or, you’re managing a chronic condition, like heart disease or diabetes.
Or, you need complex medical care, like for a cancer diagnosis or an unexpected medical event.
Maybe you have a mental health concern.
Well, now you have someone on your side,
Anytime you need to navigate your care, your Team Blue Care Manager will be there.
This is all at no additional cost, already included in your current health plan.
It’s so good to know you never need to go it alone.
Team Blue Care Managers are health care experts, made up of Registered Nurses, licensed mental health specialists, and more.
So when you need help communicating your needs to doctors and hospitals, they really speak the language.
Plus, your Care Manager will help you set goals,
Provide answers about your medications,
And get in touch with your health care provider to clear up questions or confusion.
Imagine having one person to manage all the moving parts…
…coordinating an entire team of health care professionals…
.…uncovering resources to help you make the most of your plan…
…and always following up to help you stay on track and avoid unnecessary costs.
Your Team Blue Care Manager is always on your side,
So you can access fuller support…with fewer cares and worries along the way.
Getting started is easy, and there’s no additional cost.
Just call 1-800-392-0098 to understand your options,
and have an advocate with you every step of the way.